Privacy Policy

Last updated: March 2026

1. Who We Are

JD Drainage Solutions Ltd ("we", "us", "our") operates the website jddrainage247.co.uk. Our registered address is 74 Cucklington Gardens, Bournemouth, BH9 3QS. For data protection enquiries, contact us at info@jddrainage247.co.uk.

2. What Data We Collect

We collect information you provide directly: name, email address, phone number, property address, and details of your drainage enquiry. We also collect technical data automatically: IP address, browser type, pages visited, and referring website.

3. How We Use Your Data

We use your data to: respond to enquiries and provide quotes; deliver, manage and improve our services; communicate service updates; comply with legal obligations; and improve our website experience.

4. Legal Basis for Processing

We process your data under: legitimate interest (responding to enquiries, improving services); contract performance (delivering services you've requested); and legal obligation (record-keeping, tax compliance).

5. Data Sharing

We do not sell your personal data. We may share data with: service providers who assist our operations (hosting, analytics); regulatory or legal authorities when required by law. All third parties are contractually required to protect your data.

6. Data Retention

We retain enquiry data for up to 3 years from last contact. Service records are retained for 7 years for guarantee and legal purposes. You may request deletion at any time.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion; restrict processing; data portability; and object to processing. Contact info@jddrainage247.co.uk to exercise any right.

8. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

9. Contact

For any privacy-related questions, contact us at info@jddrainage247.co.uk or write to 74 Cucklington Gardens, Bournemouth, BH9 3QS.